Digitalization permeates all processes of government work and is an important segment of our work to accelerate and raise the quality of services for citizens, said Minister of Public Administration and Local Self-Government Branko Ružić at a session of the Coordination Council for eGovernment Development.
“On the one hand, it provides support in establishing the system. It helps the administration, the people who work in it, to do their job efficiently and professionally. On the other hand, modern technologies enable us to provide services to citizens very quickly and directly, to be an efficient and user-oriented administration in the digital environment, as we have defined as a general objective in the e-government development programme”, said the minister.
He explained that the Proposed E-Government Development Programme for the period 2019-2022 was created through a broad, one-year consultative process, during which the situation was analyzed, new goals were determined and the needs and measures for improvement were considered.
“The Proposed Programme is ready and shall be in the process of public debate in the period 7-28 October. “Although I am convinced that this plan is really comprehensive, realistic and provides good coordination, a public debate is an opportunity for the most dynamic sectors, academia and economy to further contribute to the development of electronic services for the needs of the citizens and the economy”, said the minister.
Minister Ružić highlighted that work was under way on several other strategic documents concerning public administration reform, such as the Proposal of the Public Administration Reform Strategy for the period after 2021.
“Beginning with next year, we will commence work on 4 Action Plans for the Open Government Partnership, an initiative in which we have been a participant since 2012 and within which we are improving our transparency, public accountability and ensuring greater public involvement in policy-making”, announced the Minister.
He added that with all these activities, the Government of the Republic of Serbia was showing its determination to change the administration and ensure continuity.
State Secretary Zoran Kasalović pointed out that the eInspector was a powerful tool in the hands of inspectors and that it facilitated their daily work.
“So far, 14,000 inspections have been performed through eInspector and we expect up to 50,000 by the end of the year”, said Kasalović, noting that in the coming period attention would be paid to networking with other systems in order to completely eliminate the use of paper.