PROJECT NAME: Support in establishing a single administrative point for local self-government units and city municipalities
SOURCE OF FINANCE: Budget MPALSG
VALUE: 45,000,000 dinars
USER: Local self-government units and city municipalities
PUBLIC INVITATION: Public invitation for application of local self-government units and city municipalities for the realization of the project of establishing single administrative positions. Application form.
PROJECT GOAL: Public administration reform is reflected in efforts to ensure the most efficient provision of services to citizens. A single administrative point is nothing but a counter, an office, or an ePortal through which citizens contact the administration when they need to complete a task and thus exercise one of their rights.
The basic idea of introducing a single administrative place is to make it a bridge between citizens and administration, a single access point for communication between citizens and all bodies with which they would otherwise have to come into direct contact with themselves in order to exercise one of their rights.
Thanks to the single administrative place, citizens will be able to submit their requests in one place, get all relevant information and, after fast and efficient cooperation of all relevant bodies for a specific procedure, and in communication with only one body, i.e. official, get the appropriate solution, confirmation, and similar.
PROJECTS FINANCED UNDER THE PROGRAM: List of approved projects
REALIZATION PERIOD: January-December 2020